Privacy Policy

Last Updated: September 16, 2025

What Data We Collect

  • Personal Information: Name, email address, payment information (processed via Stripe), and account preferences
  • Usage Data: IP address, browser type, device information, pages visited, interaction with the service, and trade data
  • Cookies and Tracking: We use cookies and similar technologies to track user activity and improve the service

How We Use Your Data

Your data is used to:

  • Provide and personalize the GlowTrade AI service, including AI-driven insights
  • Process payments and manage subscriptions
  • Analyze usage to improve functionality and user experience
  • Send promotional emails or updates (with your consent)
  • Comply with legal obligations

Third-Party Sharing

We share data with:

OpenAI:

For AI-driven content generation and analysis (anonymized data only)

Stripe:

For secure payment processing

Firebase:

For authentication and database management

We do not sell your personal information.

Data Retention

Personal data is retained for as long as your account is active or as needed to provide the service. Financial records are retained for 7 years to comply with tax laws. You may request deletion of your data, subject to legal retention obligations.

Your Rights

You may:

  • Access your personal data
  • Request corrections to inaccurate data
  • Request deletion of your data
  • Receive a portable copy of your data
  • Opt out of marketing communications

CCPA Compliance (California)

California residents have the right to know what personal information we collect, request deletion, and opt out of sale (we do not sell data). Contact legal@glowtrade.ai to exercise these rights.

GDPR Compliance (EU)

EU users have rights to access, rectify, erase, restrict processing, data portability, and withdraw consent. Contact legal@glowtrade.ai to exercise these rights.

Data Security

We use industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. In the event of a data breach, we will notify affected users within 72 hours.

Contact Us

For privacy concerns or to exercise your rights:
Email: legal@glowtrade.ai
Support: support@glowtrade.ai